Terms & Conditions

By using Contractor-AI, submitting a form, booking a demo, using a tool, starting a subscription, or approving consulting work, you agree to these terms. If you are using Contractor-AI for a company, you confirm that you have authority to bind that company.

A signed proposal, statement of work, order form, subscription agreement, or master services agreement may add project-specific terms. If there is a conflict, the signed agreement controls for that specific engagement.

Contractor-AI provides AI consulting, implementation, workflow automation, demos, construction-focused software tools, SaaS access, training, support, and related services.

• Consulting services may include discovery, workflow mapping, AI readiness, implementation planning, and operational support.
• Software services may include hosted tools, demos, dashboards, document review, RFI workflows, estimating support, and related automation.
• Custom work is governed by the written scope. If it is not in the scope, it is not included. Construction already has enough scope creep.

You are responsible for keeping account credentials secure and for activity under your account. Do not share access outside your company or authorized project team unless Contractor-AI approves it in writing.

We may suspend or limit access if we see abuse, security risk, non-payment, illegal use, or behavior that can damage the service or other users.

Do not use Contractor-AI to do dumb or dangerous things.

• Do not break the law or violate someone else's rights.
• Do not upload files you do not have permission to use.
• Do not submit malware, credentials, regulated secrets, or unnecessary sensitive personal data.
• Do not reverse engineer, scrape, overload, or attack the service.
• Do not use output as final professional advice without review by a qualified person.
• Do not represent AI-generated work as verified fact unless you have checked it.

You keep ownership of the documents, project records, prompts, inputs, and business information you provide. Contractor-AI uses that material to provide the service, support the engagement, troubleshoot issues, secure the system, and improve internal operations.

Construction files often include specs, drawings, estimates, schedules, RFIs, submittals, photos, and client-sensitive context. Treat uploads like you would treat project records on a real job: only send what is needed and what you are allowed to send.

AI output can be useful and still wrong. Contractor-AI tools may summarize, classify, draft, extract, compare, or recommend actions based on the data provided. You remain responsible for reviewing output before using it for bids, contracts, construction decisions, life safety, code compliance, payment, schedule commitments, or any other material business decision.

Contractor-AI does not provide legal, engineering, architectural, accounting, insurance, or professional licensing advice unless a separate written agreement says otherwise. Even then, qualified humans review the work. That is how grown-up construction works.

Fees are stated in the applicable proposal, order form, subscription plan, invoice, or written scope. Unless the written agreement says otherwise, fees are due when invoiced and are non-refundable once work has started or access has been provided.

You are responsible for applicable taxes, payment processor fees, and approved reimbursable expenses. Late or failed payment may pause work or access.

SaaS subscriptions renew according to the plan terms shown at signup or in the order form. You can cancel future renewals by giving notice before the renewal date. Cancellation does not erase amounts already due.

If a trial, beta, pilot, or demo is offered, Contractor-AI may modify or end it at any time. Beta tools are provided for testing, not for blind reliance.

We work to keep services available, but no system is perfect. Maintenance, third-party outages, internet failures, hosting problems, model-provider issues, and force majeure events may affect availability.

Contractor-AI may change, improve, limit, or discontinue features. We try not to surprise active customers when a change materially affects paid work.

Contractor-AI may rely on third-party services for hosting, analytics, payments, messaging, storage, AI models, email, SMS, and integrations. Those providers have their own terms and failure modes. We are responsible for choosing sensible tools. We are not responsible for every outage or policy change they create.

If you opt in to SMS, Contractor-AI may send messages about quotes, invoices, scheduling, project updates, daily logs, service updates, support, and account-related communications. Message frequency varies.

• Consent is not a condition of purchase or service.
• Message and data rates may apply.
• Reply STOP to cancel SMS messages.
• Reply HELP for help or contact [email protected].
• Carriers are not liable for delayed or undelivered messages.
• SMS privacy rules are in the Privacy Policy. We do not sell or share mobile opt-in data for marketing or promotional purposes.

Contractor-AI owns its website, software, designs, workflows, templates, documentation, methods, code, models, prompts, branding, and internal systems unless a written agreement says otherwise. You may not copy, resell, sublicense, or create a competing service from Contractor-AI materials.

You own your pre-existing company materials and project records. Deliverable ownership for custom work follows the written scope.

Each side may receive non-public business, project, technical, or financial information. Each side agrees to protect confidential information using reasonable care and to use it only for the relationship or engagement.

Confidentiality does not apply to information that is public, already known, independently developed, approved for release, or required to be disclosed by law.

Contractor-AI services are provided “as is” and “as available” unless a written agreement says otherwise. We do not guarantee that every output will be accurate, complete, uninterrupted, secure, or fit for every specific purpose.

You are responsible for validating outputs, maintaining backups, complying with project obligations, and making final decisions.

To the maximum extent allowed by law, Contractor-AI will not be liable for indirect, incidental, special, consequential, punitive, or lost-profit damages. Contractor-AI's total liability for any claim is limited to the amount you paid Contractor-AI for the service giving rise to the claim during the three months before the event, or $100 if no amount was paid.

You agree to defend and hold Contractor-AI harmless from claims arising from your misuse of the service, your uploaded materials, your violation of these terms, your violation of law, or your infringement of another party's rights.

Either side may end a relationship according to the applicable written agreement. Contractor-AI may suspend or terminate access immediately for non-payment, security risk, abuse, illegal use, or material breach of these terms.

These terms are governed by the laws of North Carolina, without regard to conflict-of-law rules. Venue for disputes will be in the state or federal courts serving Buncombe County, North Carolina, unless a written agreement requires something else.

Questions about these terms can be sent to: